At Aros Kapital, I worked on redesigning a complex internal system that handled key financial services, including invoice purchasing (fakturaköp), business loans (företagslån), and savings accounts (sparkonton). The legacy system was feature-rich but difficult to navigate, with workflows that had grown over time without a unified structure.
My role was to help replace it with a modern, web-based tool built with UX at its core. I collaborated closely with users and stakeholders to map out needs, pain points, and usage patterns. Throughout the project, we focused heavily on continuous feedback loops to ensure the new interface aligned with both operational efficiency and user clarity.
